Right of withdrawal/cancellation
The term „right of withdrawal“ used in Austria corresponds to the term „right of withdrawal“ used in Germany and used in the Consumer Rights Directive. We therefore use the equivalent term pair „right of withdrawal (right of withdrawal)“. Only the term „right of withdrawal“ is used in the cancellation policy. This is equivalent to the Austrian term „right of withdrawal“.
You have the right to revoke this contract within fourteen days without giving reasons. The withdrawal period is fourteen days from the day on which you or a third party designated by you, other than the carrier, took possession of the goods;
In order to exercise your right of withdrawal, you must inform us [name, address, telephone number, e-mail address] by means of a clear statement (e.g. an e-mail) of your decision to withdraw from this contract.
Consequences of withdrawal
If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges arising from your choosing a different method of delivery from the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date on which we receive notice of your revocation of this Agreement. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to make any refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier. You must return the goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the cancellation of this agreement.
Hans Gsellmann KG
Obere Hauptstrasse 38
to be returned or handed over. The goods must be in their original packaging. The deadline is met if you send the goods before the end of the fourteen-day period. You shall bear the direct costs of returning the goods. You will only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary for checking their condition, properties and functioning.